ToolKB › What users hate › Hinge

What users hate about Hinge

43% of the 500 most recent US App Store reviews of Hinge are 1–2★. Here is what those users complain about, counted and quoted. Snapshot: October 2026.

Hinge icon
Hinge Dating App: Match & Date

Hinge, Inc. · Dating · reviews 2026-09-29 → 2026-10-18

4.41★all-time (1,131,617)
3.22★last 500 reviews
43%negative (1–2★)
6feature requests
5★240
4★25
3★20
2★35
1★180

Top complaints about Hinge

Share of the 215 negative reviews that mention each theme.

Price & subscription75 reviews · 35% of negative
★ Tbh not a fan I mean it’s not just this dating app this applies to all of them. It’s just a money making scheme. Technically you could even say it’s a scam and here’s how the paid features don’t increase any chance of getting a date or anything.… v10.8.0 · 2026-10-14
Login & account27 reviews · 13% of negative
★ Designed to be banned …times have you been unmatched out of nowhere and wondered, “Did I do something wrong?” Maybe you never did. Maybe their account was just removed without an explanation. Matches I had great conversations with are likely left assuming I ghosted them, an experience that… v10.7.0 · 2026-10-10
Customer support14 reviews · 7% of negative
★ Absolutely Terrible Customer Service I have been in an e-mail fight I’ll call it, with hinge customer service all week. They continually send me an automated message that has nothing helpful to solve the issue that I am having with their app not functioning.… v10.8.0 · 2026-10-16
Crashes & bugs13 reviews · 6% of negative
AI features8 reviews · 4% of negative
Notifications7 reviews · 3% of negative
Slow & performance6 reviews · 3% of negative
Confusing UI & UX5 reviews · 2% of negative
Privacy & security5 reviews · 2% of negative
Sync & data loss3 reviews · 1% of negative
Ads1 reviews · 0% of negative
Bad update1 reviews · 0% of negative

What Hinge users are asking for

6 feature requests found in total.

Rating by recent version

See today's reviews and the full reportThis page is a snapshot. Run a live analysis of Hinge (or any app, in 13 country stores) for free, then unlock every quote, all 6 feature requests, rating by version, repeated phrases and a Markdown export for Claude or ChatGPT – US$2.99, pay once.
Analyse Hinge now – free preview

FAQ

What do users complain about most in Hinge?

In 500 recent US App Store reviews, the biggest complaint themes among the 215 negative (1–2★) reviews are price & subscription (75, 35%), login & account (27, 13%), customer support (14, 7%).

Is Hinge getting worse?

Its all-time rating is 4.41★ from 1,131,617 ratings, while the last 500 written reviews average 3.22★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.

How was this analysed?

Reviews dated 2026-09-29 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.

More apps

All 30 apps →