ToolKB › What users hate › Netflix

What users hate about Netflix

26% of the 500 most recent US App Store reviews of Netflix are 1–2★. Here is what those users complain about, counted and quoted. Snapshot: October 2026.

Netflix icon
Netflix

Netflix, Inc. · Entertainment · reviews 2026-10-07 → 2026-10-18

4.75★all-time (7,471,129)
3.77★last 500 reviews
26%negative (1–2★)
19feature requests
5★282
4★42
3★47
2★38
1★91

Top complaints about Netflix

Share of the 129 negative reviews that mention each theme.

Price & subscription51 reviews · 40% of negative
★ Password sharing should be a part of the subscription Because if we can’t share our account with family or friends, what’s the point? Not everyone has something to gain from keeping everything to themselves. Your greediness isn’t the answer when you’re already making millions. On top of that, we can’t even wat… v26.1.0 · 2026-10-14
Login & account18 reviews · 14% of negative
★ Old Netflix was Better I am on my family plan but can no longer watch from a different wifi. netflix makes enough money to crack down on password sharing and this different household stuff is ridiculous. i have been watching netflix from my own apt on my parents account that they pay the… v26.1.0 · 2026-10-18
Ads15 reviews · 12% of negative
★ Too much ads Add free ??? Where ? Unfortunately I paid for Netflix with ads, but now it is impossible to watch something there . Every time a horrible repetitive HEB AD comes . I don’t know if I hate more HEB or NETFLIX… v26.0.0 · 2026-10-11
Crashes & bugs7 reviews · 5% of negative
Sync & data loss3 reviews · 2% of negative
Slow & performance3 reviews · 2% of negative
Confusing UI & UX2 reviews · 2% of negative
Privacy & security2 reviews · 2% of negative
AI features2 reviews · 2% of negative

What Netflix users are asking for

19 feature requests found in total.

Rating by recent version

See today's reviews and the full reportThis page is a snapshot. Run a live analysis of Netflix (or any app, in 13 country stores) for free, then unlock every quote, all 19 feature requests, rating by version, repeated phrases and a Markdown export for Claude or ChatGPT – US$2.99, pay once.
Analyse Netflix now – free preview

FAQ

What do users complain about most in Netflix?

In 500 recent US App Store reviews, the biggest complaint themes among the 129 negative (1–2★) reviews are price & subscription (51, 40%), login & account (18, 14%), ads (15, 12%).

Is Netflix getting worse?

Its all-time rating is 4.75★ from 7,471,129 ratings, while the last 500 written reviews average 3.77★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.

How was this analysed?

Reviews dated 2026-10-07 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.

More apps

All 30 apps →