Strava, Inc. · Fitness · reviews 2026-06-13 → 2026-10-17
Top complaints about Strava
Share of the 215 negative reviews that mention each theme.
★ Be aware of the “free trial” ! …navigate my city for walking/biking so I decided to download it. Upon downloading, there was a pop up advertising their subscription plans. The options were weekly, monthly or annual but they also offered a month long free trial. I went with that just to get a feel of the… v479.0.0 · 2026-09-06
★ Last 2 updates broke HealthKit integration …despite showing my face, age, name, etc. elsewhere in the app. I tried accessing app support to notify them directly with a bug report, but it immediately takes me to an AI chat bot, which is entirely unhelpful. Not only did they break the app, they broke the means of… v478.0.0 · 2026-09-02
★ Doesn’t Track Accurately …that i’m training for a race, I’ve become frustrated with the app for not accurately keeping track of my PR’s. And the support email is NO help. I have an activity on the app that states it’s my 5k PR at 17 minutes 41 seconds. On my Best Efforts page? The paced run I… v484.0.0 · 2026-10-08
What Strava users are asking for
- Please add a toggle to remove this from my feed. 3★
- Also, please add a skijoring category. 5★
- i really would like a refund 1★
27 feature requests found in total.
Rating by recent version
- v485.0.0: 3.71★ from 14 reviews
- v484.0.0: 3.00★ from 20 reviews
- v483.0.0: 3.05★ from 20 reviews
Analyse Strava now – free preview
FAQ
What do users complain about most in Strava?
In 500 recent US App Store reviews, the biggest complaint themes among the 215 negative (1–2★) reviews are price & subscription (77, 36%), crashes & bugs (37, 17%), customer support (35, 16%).
Is Strava getting worse?
Its all-time rating is 4.81★ from 377,997 ratings, while the last 500 written reviews average 3.08★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.
How was this analysed?
Reviews dated 2026-06-13 to 2026-10-17 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.
