Venmo · Finance · reviews 2026-10-07 → 2026-10-18
Top complaints about Venmo
Share of the 427 negative reviews that mention each theme.
★ Disappointment …wallet, Venmo blocks the transaction with the message: “Right now, we’re not able to complete this transaction.” My identity verification is complete and shows as approved. I’ve already gone through the troubleshooting process, contacted customer support, and followed their inst v26.22.0 · 2026-10-09
★ Hold hold hold …dollars invested upfront in parts for customers’ vehicles. After completing the repairs and receiving payment, Venmo puts my money on hold for three weeks. That means I can’t access the money I’ve earned or even get reimbursed for the parts I’ve already purchased. For a… v26.23.0 · 2026-10-12
★ Terrible interface and Customer Service Son at store which only accepted venmo as alternative to cash. Transferred money from my checking account to Venmo which went through. Then attempted to transfer money to store Venmo account and got “something went wrong try again later”. Tried multiple tim… v26.22.0 · 2026-10-09
What Venmo users are asking for
- Can’t get into my account through the app only online I can’t make any transfer from online it rerouted me back to the app literally can’t do anything please fix this issue 1★
- Would love it if you are able to correct this. 4★
- They only thing I wish it has thay you can borrow $$ from them like the other card apps, but I still love venmo very much. 5★
8 feature requests found in total.
Rating by recent version
- v26.23.0: 1.50★ from 266 reviews
- v26.22.0: 1.71★ from 198 reviews
- v26.21.0: 1.88★ from 32 reviews
Analyse Venmo now – free preview
FAQ
What do users complain about most in Venmo?
In 500 recent US App Store reviews, the biggest complaint themes among the 427 negative (1–2★) reviews are login & account (151, 35%), price & subscription (128, 30%), customer support (93, 22%).
Is Venmo getting worse?
Its all-time rating is 4.85★ from 15,473,058 ratings, while the last 500 written reviews average 1.62★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.
How was this analysed?
Reviews dated 2026-10-07 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.
