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What users hate about Calm

34% of the 500 most recent US App Store reviews of Calm are 1–2★. Here is what those users complain about, counted and quoted. Snapshot: October 2026.

Calm icon
Calm

Calm.com · Health · reviews 2026-08-15 → 2026-10-18

4.77★all-time (1,988,741)
3.49★last 500 reviews
34%negative (1–2★)
23feature requests
5★254
4★37
3★38
2★40
1★131

Top complaints about Calm

Share of the 171 negative reviews that mention each theme.

Price & subscription80 reviews · 47% of negative
★ Long-time subscriber lost because support simply doesn’t exist I was a long-time paying subscriber, and I finally cancelled. The app stopped working properly for me, leaving me unable to reliably use a service I was paying a premium subscription… v7.2 · 2026-10-03
Customer support49 reviews · 29% of negative
★ Recent Update Broke Basic Functionality …no idea why they’re trying to make people with vestibular issues sick, but no solutions to the unwelcome animations from support either… At least the TS paid off so now i’ll be able to use my sleep track on repeat if i can only be tired again… isn’t this supposed to help… v7.0.5 · 2026-09-04
Login & account33 reviews · 19% of negative
★ Unethical …subscription through the App Store there was no record of me signing up for a subscription. I removed my credit card from my Apple Account just in case, And I got billed anyway. There is no clear way to end the subscription before the free trial ends. I tried to request a refund v7.0.7 · 2026-09-09
Crashes & bugs30 reviews · 18% of negative
Sync & data loss9 reviews · 5% of negative
Slow & performance9 reviews · 5% of negative
Confusing UI & UX9 reviews · 5% of negative
Bad update8 reviews · 5% of negative
AI features8 reviews · 5% of negative
Ads6 reviews · 4% of negative
Notifications3 reviews · 2% of negative
Privacy & security1 reviews · 1% of negative

What Calm users are asking for

23 feature requests found in total.

Rating by recent version

See today's reviews and the full reportThis page is a snapshot. Run a live analysis of Calm (or any app, in 13 country stores) for free, then unlock every quote, all 23 feature requests, rating by version, repeated phrases and a Markdown export for Claude or ChatGPT – US$2.99, pay once.
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FAQ

What do users complain about most in Calm?

In 500 recent US App Store reviews, the biggest complaint themes among the 171 negative (1–2★) reviews are price & subscription (80, 47%), customer support (49, 29%), login & account (33, 19%).

Is Calm getting worse?

Its all-time rating is 4.77★ from 1,988,741 ratings, while the last 500 written reviews average 3.49★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.

How was this analysed?

Reviews dated 2026-08-15 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.

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