Headspace Inc. · Health · reviews 2025-10-12 → 2026-10-17
Top complaints about Headspace
Share of the 359 negative reviews that mention each theme.
★ Poor customer service for a mental health app …companies to offer long term free trials with what seems to be the hope that you will forget about auto-renewal and get charged for a year subscription. Any other app would handle immediate requests for refunds appropriately, by offering a full refund or at the very least… v3.408.1 · 2026-01-24
★ No longer a meditation app This app used to be phenomenal for building a real meditation practice back in 2018 or so. Since being bought out by $4B AI health tech company Sword Health, they’ve gutted the core focus on mindfulness and replaced it with a flood of 4-minute snippet personal affirmations.… v8.36.1 · 2026-10-16
★ Private equity flushed whatever value this app had **updated to note the fact that the option to delete account does nothing. i tried deleting it weeks ago and it won't work. i will have to email your support team. The horizontal layout in the UI is absolute garbage. You can't find anything you want, and the entire… v3.399.2 · 2025-11-26
What Headspace users are asking for
- I would love a feature to be able to queue up episodes to play after one another so I don’t have to get up and start another one every time one ends. 5★
- I loved this app, please fix this 1★
- I do have to say however that I wish the sleep casts had a way to pick the wind down exercises. 3★
39 feature requests found in total.
Rating by recent version
- v8.36.1: 1.67★ from 3 reviews
- v8.34.2: 1.67★ from 3 reviews
- v8.34.0: 1.25★ from 8 reviews
Analyse Headspace now – free preview
FAQ
What do users complain about most in Headspace?
In 500 recent US App Store reviews, the biggest complaint themes among the 359 negative (1–2★) reviews are price & subscription (144, 40%), ai features (68, 19%), crashes & bugs (53, 15%).
Is Headspace getting worse?
Its all-time rating is 4.84★ from 973,796 ratings, while the last 500 written reviews average 1.97★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.
How was this analysed?
Reviews dated 2025-10-12 to 2026-10-17 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.