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What users hate about Headspace

72% of the 500 most recent US App Store reviews of Headspace are 1–2★. Here is what those users complain about, counted and quoted. Snapshot: October 2026.

Headspace icon
Headspace: Sleep & Meditation

Headspace Inc. · Health · reviews 2025-10-12 → 2026-10-17

4.84★all-time (973,796)
1.97★last 500 reviews
72%negative (1–2★)
39feature requests
5★49
4★33
3★59
2★73
1★286

Top complaints about Headspace

Share of the 359 negative reviews that mention each theme.

Price & subscription144 reviews · 40% of negative
★ Poor customer service for a mental health app …companies to offer long term free trials with what seems to be the hope that you will forget about auto-renewal and get charged for a year subscription. Any other app would handle immediate requests for refunds appropriately, by offering a full refund or at the very least… v3.408.1 · 2026-01-24
AI features68 reviews · 19% of negative
★ No longer a meditation app This app used to be phenomenal for building a real meditation practice back in 2018 or so. Since being bought out by $4B AI health tech company Sword Health, they’ve gutted the core focus on mindfulness and replaced it with a flood of 4-minute snippet personal affirmations.… v8.36.1 · 2026-10-16
Crashes & bugs53 reviews · 15% of negative
★ Private equity flushed whatever value this app had **updated to note the fact that the option to delete account does nothing. i tried deleting it weeks ago and it won't work. i will have to email your support team. The horizontal layout in the UI is absolute garbage. You can't find anything you want, and the entire… v3.399.2 · 2025-11-26
Customer support47 reviews · 13% of negative
Confusing UI & UX43 reviews · 12% of negative
Login & account27 reviews · 8% of negative
Slow & performance23 reviews · 6% of negative
Privacy & security13 reviews · 4% of negative
Notifications12 reviews · 3% of negative
Ads11 reviews · 3% of negative
Bad update9 reviews · 3% of negative
Sync & data loss6 reviews · 2% of negative

What Headspace users are asking for

39 feature requests found in total.

Rating by recent version

See today's reviews and the full reportThis page is a snapshot. Run a live analysis of Headspace (or any app, in 13 country stores) for free, then unlock every quote, all 39 feature requests, rating by version, repeated phrases and a Markdown export for Claude or ChatGPT – US$2.99, pay once.
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FAQ

What do users complain about most in Headspace?

In 500 recent US App Store reviews, the biggest complaint themes among the 359 negative (1–2★) reviews are price & subscription (144, 40%), ai features (68, 19%), crashes & bugs (53, 15%).

Is Headspace getting worse?

Its all-time rating is 4.84★ from 973,796 ratings, while the last 500 written reviews average 1.97★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.

How was this analysed?

Reviews dated 2025-10-12 to 2026-10-17 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.

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