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Calm vs Headspace: what users complain about

The same complaint analysis run on the latest US App Store reviews of both apps, side by side. Snapshot: October 2026.

Calm icon
Calm

Health

All-time
4.77★
Last 500 reviews
3.49★
Negative
34%
Top complaint
Price & subscription

All Calm complaints →

Headspace icon
Headspace

Health

All-time
4.84★
Last 500 reviews
1.97★
Negative
72%
Top complaint
Price & subscription

All Headspace complaints →

In short

Complaints theme by theme

Share of all recent reviews that are 1–2★ and mention the theme. ■ Calm ■ Headspace

Price & subscription
Calm16%
Headspace29%
AI features
Calm2%
Headspace14%
Crashes & bugs
Calm6%
Headspace11%
Customer support
Calm10%
Headspace9%
Confusing UI & UX
Calm2%
Headspace9%
Login & account
Calm7%
Headspace5%
Slow & performance
Calm2%
Headspace5%
Privacy & security
Calm0%
Headspace3%
Notifications
Calm1%
Headspace2%
Ads
Calm1%
Headspace2%
Sync & data loss
Calm2%
Headspace1%
Bad update
Calm2%
Headspace2%

What the top complaint sounds like

Calm: price & subscription

★ Long-time subscriber lost because support simply doesn’t exist I was a long-time paying subscriber, and I finally cancelled. The app stopped working properly for me, leaving me unable to reliably use a service I was paying a premium subscription… v7.2 · 2026-10-03

Headspace: price & subscription

★ Poor customer service for a mental health app …companies to offer long term free trials with what seems to be the hope that you will forget about auto-renewal and get charged for a year subscription. Any other app would handle immediate requests for refunds appropriately, by offering a full refund or at the very least… v3.408.1 · 2026-01-24
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FAQ

Do users complain more about Calm or Headspace?

Calm has fewer unhappy reviewers: 34% of its recent reviews are 1–2★, against 72% for Headspace. Both samples are the latest US App Store written reviews, which skew more negative than star-only ratings.

What is the main complaint about Calm compared with Headspace?

Users of both apps complain most about price & subscription. The biggest difference is price & subscription: 16% of Calm reviews vs 29% of Headspace reviews are negative and mention it.

How was this comparison made?

We read up to 500 of the newest US App Store reviews for each app (Calm: 2026-08-15 to 2026-10-18; Headspace: 2025-10-12 to 2026-10-17) and matched 1–2★ reviews against the same complaint patterns. Percentages are of all recent reviews, so the two apps are on the same scale.

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