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Notion vs Todoist: what users complain about

The same complaint analysis run on the latest US App Store reviews of both apps, side by side. Snapshot: October 2026.

Notion icon
Notion

Productivity

All-time
4.78★
Last 500 reviews
3.14★
Negative
42%
Top complaint
AI features

All Notion complaints →

Todoist icon
Todoist

Productivity

All-time
4.80★
Last 500 reviews
3.84★
Negative
25%
Top complaint
Price & subscription

All Todoist complaints →

In short

Complaints theme by theme

Share of all recent reviews that are 1–2★ and mention the theme. ■ Notion ■ Todoist

AI features
Notion15%
Todoist1%
Crashes & bugs
Notion15%
Todoist4%
Price & subscription
Notion3%
Todoist6%
Slow & performance
Notion6%
Todoist1%
Confusing UI & UX
Notion5%
Todoist3%
Sync & data loss
Notion1%
Todoist3%
Customer support
Notion3%
Todoist3%
Login & account
Notion3%
Todoist3%
Notifications
Notion1%
Todoist2%
Bad update
Notion1%
Todoist1%
Privacy & security
Notion1%
Todoist0%
Ads
Notion0%
Todoist0%

What the top complaint sounds like

Notion: ai features

★ AI might be good for some, but for me it was the end. …between devices as I needed was a big plus for my writing, and I loved the stacking folders and clean ui. I had no need for ai when it launched. It was unobtrusive, however, so I carried on. Then, a badly implemented update caused a piece of writing I had worked on for… v1.7.285 · 2026-03-08

Todoist: price & subscription

★ Missing tasks on phone app …determine which tasks were not properly synced. Support is not at the level it was when I first started. And despite me paying for the product trouble tickets are the only contact with the company. I requested a way to prevent sync problems and a way to confirm phone tasks… v25.1.11 · 2025-01-15
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FAQ

Do users complain more about Notion or Todoist?

Todoist has fewer unhappy reviewers: 25% of its recent reviews are 1–2★, against 42% for Notion. Both samples are the latest US App Store written reviews, which skew more negative than star-only ratings.

What is the main complaint about Notion compared with Todoist?

Notion users complain most about ai features; Todoist users about price & subscription. The biggest difference is ai features: 15% of Notion reviews vs 1% of Todoist reviews are negative and mention it.

How was this comparison made?

We read up to 500 of the newest US App Store reviews for each app (Notion: 2026-02-10 to 2026-10-16; Todoist: 2025-01-07 to 2026-10-18) and matched 1–2★ reviews against the same complaint patterns. Percentages are of all recent reviews, so the two apps are on the same scale.

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