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Instagram vs Threads: what users complain about

The same complaint analysis run on the latest US App Store reviews of both apps, side by side. Snapshot: October 2026.

Instagram icon
Instagram

Social

All-time
4.69★
Last 500 reviews
2.82★
Negative
53%
Top complaint
Login & account

All Instagram complaints →

Threads icon
Threads

Social

All-time
4.64★
Last 500 reviews
2.93★
Negative
48%
Top complaint
Login & account

All Threads complaints →

In short

Complaints theme by theme

Share of all recent reviews that are 1–2★ and mention the theme. ■ Instagram ■ Threads

Login & account
Instagram12%
Threads10%
AI features
Instagram5%
Threads6%
Ads
Instagram5%
Threads1%
Crashes & bugs
Instagram5%
Threads4%
Customer support
Instagram4%
Threads3%
Price & subscription
Instagram2%
Threads0%
Confusing UI & UX
Instagram1%
Threads1%
Privacy & security
Instagram1%
Threads0%
Notifications
Instagram1%
Threads1%
Sync & data loss
Instagram1%
Threads1%
Slow & performance
Instagram1%
Threads0%
Bad update
Instagram1%
Threads0%

What the top complaint sounds like

Instagram: login & account

★ An app that punishes its own users I spent over a year building my creator account, making hundreds of Reels, growing an audience, and putting my time, creativity, and effort into this platform. One of my videos reached around… v451.0.0 · 2026-10-15

Threads: login & account

★ Absolutely 0 stars 🌟 Facebook has completely disappointed me. My account has been suspended for 180 days simply because I refused to submit my private identification document and record a video of my face to prove… v450.0 · 2026-10-12
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FAQ

Do users complain more about Instagram or Threads?

Threads has fewer unhappy reviewers: 48% of its recent reviews are 1–2★, against 53% for Instagram. Both samples are the latest US App Store written reviews, which skew more negative than star-only ratings.

What is the main complaint about Instagram compared with Threads?

Users of both apps complain most about login & account. The biggest difference is ads: 5% of Instagram reviews vs 1% of Threads reviews are negative and mention it.

How was this comparison made?

We read up to 500 of the newest US App Store reviews for each app (Instagram: 2026-10-13 to 2026-10-18; Threads: 2026-09-25 to 2026-10-18) and matched 1–2★ reviews against the same complaint patterns. Percentages are of all recent reviews, so the two apps are on the same scale.

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