Social
- All-time
- 4.69★
- Last 500 reviews
- 2.82★
- Negative
- 53%
- Top complaint
- Login & account
Social
- All-time
- 4.72★
- Last 500 reviews
- 1.80★
- Negative
- 78%
- Top complaint
- Crashes & bugs
- Instagram has fewer unhappy reviewers: 53% of its recent reviews are 1–2★, against 78% for TikTok.
- Instagram users complain most about login & account; TikTok users about crashes & bugs.
- The biggest difference is login & account: 12% of Instagram reviews vs 4% of TikTok reviews are negative and mention it.
- Recent written reviews average 2.82★ for Instagram and 1.80★ for TikTok (all-time: 4.69★ vs 4.72★).
Complaints theme by theme
Share of all recent reviews that are 1–2★ and mention the theme. ■ Instagram ■ TikTok
What the top complaint sounds like
Instagram: login & account
★ An app that punishes its own users I spent over a year building my creator account, making hundreds of Reels, growing an audience, and putting my time, creativity, and effort into this platform. One of my videos reached around… v451.0.0 · 2026-10-15
TikTok: crashes & bugs
★ Que muerda le pasa a esta app Es INACEPTABLE que una plataforma del tamaño de TikTok presente un error tan absurdo y vergonzoso en su buscador. Actualmente, al buscar palabras como “mujer”, “women” o nombres femeninos como “María”, “Adriana” y… v47.1.0 · 2026-10-17
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FAQ
Do users complain more about Instagram or TikTok?
Instagram has fewer unhappy reviewers: 53% of its recent reviews are 1–2★, against 78% for TikTok. Both samples are the latest US App Store written reviews, which skew more negative than star-only ratings.
What is the main complaint about Instagram compared with TikTok?
Instagram users complain most about login & account; TikTok users about crashes & bugs. The biggest difference is login & account: 12% of Instagram reviews vs 4% of TikTok reviews are negative and mention it.
How was this comparison made?
We read up to 500 of the newest US App Store reviews for each app (Instagram: 2026-10-13 to 2026-10-18; TikTok: 2026-10-17 to 2026-10-18) and matched 1–2★ reviews against the same complaint patterns. Percentages are of all recent reviews, so the two apps are on the same scale.