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What users hate about TikTok

78% of the 500 most recent US App Store reviews of TikTok are 1–2★. Here is what those users complain about, counted and quoted. Snapshot: October 2026.

TikTok icon
TikTok - Videos, Shop & LIVE

TikTok Ltd. · Social · reviews 2026-10-17 → 2026-10-18

4.72★all-time (18,399,453)
1.80★last 500 reviews
78%negative (1–2★)
13feature requests
5★70
4★24
3★18
2★13
1★375

Top complaints about TikTok

Share of the 388 negative reviews that mention each theme.

Crashes & bugs60 reviews · 15% of negative
★ Que muerda le pasa a esta app Es INACEPTABLE que una plataforma del tamaño de TikTok presente un error tan absurdo y vergonzoso en su buscador. Actualmente, al buscar palabras como “mujer”, “women” o nombres femeninos como “María”, “Adriana” y… v47.1.0 · 2026-10-17
Login & account19 reviews · 5% of negative
★ Post His Being Processed Subject: My Account is Stuck on "Post is being processing" - Please Fix It Hello TikTok Team, I have been using TikTok for the last 3-4 years and I am a passionate… v47.1.0 · 2026-10-18
Customer support7 reviews · 2% of negative
★ Filtered This app has been getting so ridiculous. Messages and comments are filtered or you are muted for no reason. Customer support doesn’t help but that’s the only solution they have is to contact customer support. They will tell you to 1. restart app 2. Exit app 3. Leave… v47.1.0 · 2026-10-17
AI features5 reviews · 1% of negative
Slow & performance4 reviews · 1% of negative
Sync & data loss3 reviews · 1% of negative
Ads3 reviews · 1% of negative
Price & subscription1 reviews · 0% of negative
Confusing UI & UX1 reviews · 0% of negative
Bad update1 reviews · 0% of negative
Privacy & security1 reviews · 0% of negative

What TikTok users are asking for

13 feature requests found in total.

Rating by recent version

See today's reviews and the full reportThis page is a snapshot. Run a live analysis of TikTok (or any app, in 13 country stores) for free, then unlock every quote, all 13 feature requests, rating by version, repeated phrases and a Markdown export for Claude or ChatGPT – US$2.99, pay once.
Analyse TikTok now – free preview

FAQ

What do users complain about most in TikTok?

In 500 recent US App Store reviews, the biggest complaint themes among the 388 negative (1–2★) reviews are crashes & bugs (60, 15%), login & account (19, 5%), customer support (7, 2%).

Is TikTok getting worse?

Its all-time rating is 4.72★ from 18,399,453 ratings, while the last 500 written reviews average 1.80★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.

How was this analysed?

Reviews dated 2026-10-17 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.

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