Snap, Inc. · Social · reviews 2026-10-08 → 2026-10-18
Top complaints about Snapchat
Share of the 326 negative reviews that mention each theme.
★ Forced Payments …choice. I’d either lose the last 15 years of memories or pay them every month. Snap chat has become completely overrun with ads and is overall a very outdated app. It has out lived its time and now forces its user who have been using the app for many years to pay them… v14.27.0.54 · 2026-10-12
★ Greedy Corporate Scalpers. …could attach a photo to this review, I would. As they say, a picture is worth a thousand words. Today, I was hit with a notification stating that I had exceeded the free storage limit of 5 GB, despite having 7.5 GB of memories stored. Funny how this limit suddenly becomes… v14.27.0.54 · 2026-10-10
★ Gone Downhill …missing now too. The Discover page is a complete joke with a bunch of random people I’ve never heard of either begging for money, or showing borderline pornography. The app is riddled with ads now as well and they try to get you to upgrade to Snapchat Plus or whatever… v14.27.0.54 · 2026-10-09
What Snapchat users are asking for
- please please please add full chat history support to this app so I can use it on my watch! 1★
- bring back the feature where you can add private and shared stories to your actual story so others can join . 5★
- Please bring back the old Snapchat version! 1★
25 feature requests found in total.
Rating by recent version
- v14.28.1.0: 2.34★ from 131 reviews
- v14.28.0.55: 2.33★ from 69 reviews
- v14.27.0.54: 2.20★ from 300 reviews
Analyse Snapchat now – free preview
FAQ
What do users complain about most in Snapchat?
In 500 recent US App Store reviews, the biggest complaint themes among the 326 negative (1–2★) reviews are ads (77, 24%), notifications (67, 21%), price & subscription (64, 20%).
Is Snapchat getting worse?
Its all-time rating is 4.51★ from 5,968,480 ratings, while the last 500 written reviews average 2.25★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.
How was this analysed?
Reviews dated 2026-10-08 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.
