Business
- All-time
- 4.14★
- Last 500 reviews
- 3.44★
- Negative
- 35%
- Top complaint
- Confusing UI & UX
Social
- All-time
- 4.70★
- Last 500 reviews
- 2.92★
- Negative
- 47%
- Top complaint
- Login & account
- Slack has fewer unhappy reviewers: 35% of its recent reviews are 1–2★, against 47% for Discord.
- Slack users complain most about confusing ui & ux; Discord users about login & account.
- The biggest difference is login & account: 1% of Slack reviews vs 18% of Discord reviews are negative and mention it.
- Recent written reviews average 3.44★ for Slack and 2.92★ for Discord (all-time: 4.14★ vs 4.70★).
Complaints theme by theme
Share of all recent reviews that are 1–2★ and mention the theme. ■ Slack ■ Discord
What the top complaint sounds like
Slack: confusing ui & ux
★ Terrible UI …account. Another set of hoops I have to jump through when Slack automatically signs me out. Logging back in through google’s interface doesn’t get you into your slack account under the same Google email either, so you have to log in through slack’s interface into that same email v26.09.20 · 2026-09-13
Discord: login & account
★ Unusable, Buggy Age Verification and Trash Support Team A month ago when the age verification update roll out, I opted to do face id and the system verified me as an adult. Now a couple days ago when I updated the app on the app store,… v349.0 · 2026-10-17
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FAQ
Do users complain more about Slack or Discord?
Slack has fewer unhappy reviewers: 35% of its recent reviews are 1–2★, against 47% for Discord. Both samples are the latest US App Store written reviews, which skew more negative than star-only ratings.
What is the main complaint about Slack compared with Discord?
Slack users complain most about confusing ui & ux; Discord users about login & account. The biggest difference is login & account: 1% of Slack reviews vs 18% of Discord reviews are negative and mention it.
How was this comparison made?
We read up to 500 of the newest US App Store reviews for each app (Slack: 2026-08-19 to 2026-10-18; Discord: 2026-09-27 to 2026-10-18) and matched 1–2★ reviews against the same complaint patterns. Percentages are of all recent reviews, so the two apps are on the same scale.