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What users hate about Spotify

17% of the 150 most recent US App Store reviews of Spotify are 1–2★. Here is what those users complain about, counted and quoted. Snapshot: October 2026.

Spotify icon
Spotify: Music and Podcasts

Spotify · Music · reviews 2026-10-17 → 2026-10-18

4.77★all-time (42,659,599)
4.07★last 150 reviews
17%negative (1–2★)
4feature requests
5★93
4★17
3★15
2★8
1★17

Top complaints about Spotify

Share of the 25 negative reviews that mention each theme.

Price & subscription8 reviews · 32% of negative
★ God. Why the hell is everything premium?? The only reason I use this app anymore is because someone else is paying for it. Why do I have to pay for LYRICS??? I can’t even listen to… v9.1.90 · 2026-10-18
Ads7 reviews · 28% of negative
★ spotify is going insane the most greedy app ive ever seen lol. before they used to give you 15 minutes with no ads. now after ONE song, its FIVE ads. NO EXAGGERATION. its after every single song. you people are literally going crazy v9.1.90 · 2026-10-18
Crashes & bugs1 reviews · 4% of negative
★★ Glitch Spotify has always been one of my favorite apps, but it feels like lately in the past few months it’s always glitching. The same songs will play in the same order no matter how many times I try to force the app close or scroll through tof my 4000 saved songs,… v9.1.90 · 2026-10-18
Slow & performance1 reviews · 4% of negative
Bad update1 reviews · 4% of negative
Notifications1 reviews · 4% of negative
AI features1 reviews · 4% of negative

What Spotify users are asking for

4 feature requests found in total.

Rating by recent version

See today's reviews and the full reportThis page is a snapshot. Run a live analysis of Spotify (or any app, in 13 country stores) for free, then unlock every quote, all 4 feature requests, rating by version, repeated phrases and a Markdown export for Claude or ChatGPT – US$2.99, pay once.
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FAQ

What do users complain about most in Spotify?

In 150 recent US App Store reviews, the biggest complaint themes among the 25 negative (1–2★) reviews are price & subscription (8, 32%), ads (7, 28%), crashes & bugs (1, 4%).

Is Spotify getting worse?

Its all-time rating is 4.77★ from 42,659,599 ratings, while the last 150 written reviews average 4.07★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.

How was this analysed?

Reviews dated 2026-10-17 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.

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