Music
- All-time
- 4.77★
- Last 150 reviews
- 4.07★
- Negative
- 17%
- Top complaint
- Price & subscription
- Spotify has fewer unhappy reviewers: 17% of its recent reviews are 1–2★, against 40% for YouTube.
- Spotify users complain most about price & subscription; YouTube users about ads.
- The biggest difference is ads: 5% of Spotify reviews vs 14% of YouTube reviews are negative and mention it.
- Recent written reviews average 4.07★ for Spotify and 3.24★ for YouTube (all-time: 4.77★ vs 4.67★).
Complaints theme by theme
Share of all recent reviews that are 1–2★ and mention the theme. ■ Spotify ■ YouTube
What the top complaint sounds like
Spotify: price & subscription
★ God. Why the hell is everything premium?? The only reason I use this app anymore is because someone else is paying for it. Why do I have to pay for LYRICS??? I can’t even listen to… v9.1.90 · 2026-10-18
YouTube: ads
★ THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE… v21.41.5 · 2026-10-17
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FAQ
Do users complain more about Spotify or YouTube?
Spotify has fewer unhappy reviewers: 17% of its recent reviews are 1–2★, against 40% for YouTube. Both samples are the latest US App Store written reviews, which skew more negative than star-only ratings.
What is the main complaint about Spotify compared with YouTube?
Spotify users complain most about price & subscription; YouTube users about ads. The biggest difference is ads: 5% of Spotify reviews vs 14% of YouTube reviews are negative and mention it.
How was this comparison made?
We read up to 500 of the newest US App Store reviews for each app (Spotify: 2026-10-17 to 2026-10-18; YouTube: 2026-10-16 to 2026-10-18) and matched 1–2★ reviews against the same complaint patterns. Percentages are of all recent reviews, so the two apps are on the same scale.