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What users hate about YouTube

40% of the 500 most recent US App Store reviews of YouTube are 1–2★. Here is what those users complain about, counted and quoted. Snapshot: October 2026.

YouTube icon
YouTube

Google · Video · reviews 2026-10-16 → 2026-10-18

4.67★all-time (49,491,573)
3.24★last 500 reviews
40%negative (1–2★)
15feature requests
5★225
4★38
3★37
2★34
1★166

Top complaints about YouTube

Share of the 200 negative reviews that mention each theme.

Ads72 reviews · 36% of negative
★ THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE ADS. THE… v21.41.5 · 2026-10-17
Crashes & bugs32 reviews · 16% of negative
★ Broken Animations Transition animations in the iOS version of the YouTube app are clunky and jarring and make the app look broken or as though it’s not functioning properly. The transition effects in the mobile Safari browser are still smooth and any other video service… v21.41.5 · 2026-10-17
Price & subscription30 reviews · 15% of negative
★ horrible platform …leads to literal p*rn just being shown repetitively on the app, some ads are 100% scams that are generated by ai, youtube premium isn't worth the price they're asking for, their moderation bot for uploading videos is legitimately stupid and age restricts/removes videos… v21.41.5 · 2026-10-16
AI features19 reviews · 10% of negative
Confusing UI & UX14 reviews · 7% of negative
Notifications9 reviews · 5% of negative
Slow & performance5 reviews · 3% of negative
Bad update4 reviews · 2% of negative
Customer support3 reviews · 2% of negative
Sync & data loss2 reviews · 1% of negative
Login & account1 reviews · 1% of negative
Privacy & security1 reviews · 1% of negative

What YouTube users are asking for

15 feature requests found in total.

Rating by recent version

See today's reviews and the full reportThis page is a snapshot. Run a live analysis of YouTube (or any app, in 13 country stores) for free, then unlock every quote, all 15 feature requests, rating by version, repeated phrases and a Markdown export for Claude or ChatGPT – US$2.99, pay once.
Analyse YouTube now – free preview

FAQ

What do users complain about most in YouTube?

In 500 recent US App Store reviews, the biggest complaint themes among the 200 negative (1–2★) reviews are ads (72, 36%), crashes & bugs (32, 16%), price & subscription (30, 15%).

Is YouTube getting worse?

Its all-time rating is 4.67★ from 49,491,573 ratings, while the last 500 written reviews average 3.24★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.

How was this analysed?

Reviews dated 2026-10-16 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.

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