Bytedance Pte. Ltd · Video · reviews 2026-10-02 → 2026-10-18
Top complaints about CapCut
Share of the 229 negative reviews that mention each theme.
★ 🥲 …downhill. I’m genuinely disappointed. There are so many ads, and even simple retouching tools and masks are locked behind a paywall. It feels unfair to users who trusted and enjoyed this app because of its free features. If CapCut is going to charge for basic tools, please… v19.7.0 · 2026-10-16
★ It sucks. …app is straight trash. I’ve been using CapCut for years now. Over the past few months, it’s gotten worse. 80% of it is AI, and when it’s not, it’s porn or suicide baiting. It doesn’t matter who you block, no fyp is safe from any of this. There are literal eight… v19.7.0 · 2026-10-14
★ I am extremely frustrated. Please fix this immediately. …stopped playing, so I closed and reopened the app to fix it, and my ENTIRE PROJECT WAS GONE. Not a single warning, not an error message, NOTHING. All my other projects are still there, but the two hours of work I put into this one have seemingly vanished into thin air.… v19.7.0 · 2026-10-08
What CapCut users are asking for
- I’m very mad because I was just gonna search up cool edits and I saw something very inappropriate as a 11 year old I don’t think it’s appropriate at all it said: Naked girls real privates with this emoji 😏I think this a 2★
- I can’t use effects my app keeps glitching everything is glitching please fix the glitches 2★
- Please listen to your users, reconsider these changes, and bring back some of the features that made CapCut so popular in the first place. 1★
26 feature requests found in total.
Rating by recent version
- v19.7.0: 2.52★ from 292 reviews
- v19.6.0: 2.80★ from 154 reviews
- v9.5.0: 4.72★ from 54 reviews
Analyse CapCut now – free preview
FAQ
What do users complain about most in CapCut?
In 500 recent US App Store reviews, the biggest complaint themes among the 229 negative (1–2★) reviews are price & subscription (69, 30%), ai features (37, 16%), crashes & bugs (25, 11%).
Is CapCut getting worse?
Its all-time rating is 4.61★ from 1,124,342 ratings, while the last 500 written reviews average 2.84★. Written reviews skew negative on most apps, so compare the trend between versions rather than the absolute number.
How was this analysed?
Reviews dated 2026-10-02 to 2026-10-18 were read from Apple's public review feed and matched against complaint patterns (crashes, login, sync, pricing, ads, UI, updates, support and more). One review can count toward several themes.
